My stay at Hotel Motto was generally enjoyable, thanks to its amazing location and fantastic breakfast. The metro stop right outside made exploring Vienna effortless, and I loved wandering along the bustling Mariahilferstraße pedestrian street. However, I did encounter a hiccup when a private event at the hotel closed the restaurant and spa on the night I had planned to use them, which was disappointing.
Rooms
9.0
The Art Deluxe Double Room I stayed in was well-appointed with high ceilings and lovely decor, and it felt spacious and clean. I appreciated the small fridge and safe provided, making my stay more convenient.
Service
10.0
The staff, particularly Sandra, were exceptionally helpful and friendly, making my experience much more pleasant. They assisted with restaurant reservations and gave great tips for my sightseeing plans.
Location
9.0
The hotel's location on Mariahilferstrasse was perfect for shopping and dining, with easy access to public transportation. I could reach major attractions effortlessly, whether by walking or taking the metro.
Dining
8.0
Breakfast was definitely a highlight, featuring a wide variety of delicious options, including organic products, smoked salmon, and even champagne — the best I’ve had at any hotel in Europe. However, on some mornings, the breakfast room felt overcrowded and items ran out quickly.
Facilities
7.0
While the hotel had good amenities, I was particularly disappointed that the restaurant and spa were unavailable during my stay due to a private event, which impacted my plans.
Stella
United Kingdom,
January
2025
5.0/10
I enjoyed my stay at Hotel Motto, with its charming old-world decor and convenient location right on Mariahilferstrasse. The staff was incredibly friendly and always eager to help, making my experience much more pleasant. However, I faced a few hiccups with the air conditioning not being adjustable and the WiFi being a bit tricky to access. Overall, it's a solid choice for exploring Vienna, especially if you don’t mind a few minor inconveniences.
Rooms
8.0
The chic double room was spacious, clean, and stylishly decorated. It had a comfortable temperature, which was great for relaxing after a long day. The layout was quite practical, but the WiFi availability was disappointing as it was only accessible in the lobby.
Service
9.0
The front desk staff went above and beyond. They were super helpful, offering great recommendations and assisting with bookings, like concert tickets. It felt personal, and I appreciated their attentiveness throughout my stay.
Location
9.0
The location is fantastic, right in the hustle of Mariahilferstrasse and close to public transportation. This made it super easy for me to explore the city and access major attractions without any hassle.
Dining
7.0
Breakfast was decent, offering a variety of foods but limited options for vegans. I found the staff at breakfast quite efficient, but they struggled a little with keeping popular items replenished when it got busy.
Facilities
7.0
The hotel had a lovely atmosphere and common areas, including a bar next to the reception. However, the gym facilities could use some improvement, as some equipment was not ideal.
Andrew
United Kingdom,
January
2025
7.2/10
I recently stayed at Hotel Motto in Vienna, and it had its highs and lows. The location was perfect, right on the shopping street with easy access to the U-Bahn, making it simple to explore the city. I enjoyed the beautiful decor and cleanliness of the room, but I found the size a bit cramped for my luggage. The breakfast options were plentiful and included delicious organic items, although the service could occasionally falter during busy times.
Rooms
8.0
The room I stayed in was beautiful and very clean, with lovely decor. However, the size was rather small, making it awkward to keep my luggage open at all times.
Service
9.0
The front desk staff were exceptionally friendly and helpful. I felt welcomed, especially when they offered a thoughtful birthday treat upon check-in.
Location
10.0
Located right on Mariahilferstrasse, the hotel is a stone's throw from public transport. It's also a short walk to the main attractions, which made getting around Vienna incredibly easy.
Dining
8.0
Breakfast was quite impressive, with a wide variety of options, including organic products. I did notice that during peak times, the breakfast area could get a bit crowded, which impacted the service a little.
Facilities
9.0
The facilities were well-maintained, and I appreciated the rooftop bar and the lovely restaurant on the seventh floor, adding a touch of elegance to the overall experience.
Daniel
United Kingdom,
November
2024
6.8/10
My stay at Hotel Motto was a good experience, marked by its classic charm and superb location. The room was spacious and comfortable, providing a pleasant atmosphere after days spent exploring Vienna. However, the breakfast service could have been better organized, as I noticed some items running low during peak hours.
Rooms
9.0
The room was spacious and clean, featuring traditional decor that added to the hotel's ambiance. I especially appreciated the comfortable bed, which ensured a good night's sleep after a long day of sightseeing.
Service
9.0
The front desk staff were exceptionally friendly and helpful. They assisted me in booking concert tickets, which made my evening more enjoyable. Their personal touch really enhanced my overall experience.
Location
10.0
Perfectly located on Mariahilferstrasse, the hotel provided easy access to the metro and was just a short ride away from the city center. This made navigating Vienna a breeze.
Dining
7.0
While breakfast featured a great variety of options, the dining area felt crowded at times, and some items were quickly depleted. Despite that, the food was of good quality and enjoyable.
Facilities
6.0
The hotel described its amenities well, though I found the spa to be rather limited. I had expected more space and privacy after a long day but was somewhat disappointed.
Theodore
United Kingdom,
November
2024
6.2/10
I stayed at Hotel Motto for four nights as part of my trip through Austria. The hotel has a cozy feel to it, with nicely decorated rooms and a spacious layout, but it wasn’t without issues. While the location on Mariahilferstrasse is perfect for shopping and getting around, the noise from the street, especially if you’re near the bus station, was quite bothersome. The breakfast spread was lovely, though having preset air conditioning set to 22 degrees was inconvenient, especially with the warm weather outside.
Rooms
7.0
My room was spacious and decorated nicely, but I had a bit of a problem with noise due to it being close to the street. The shower was great, and I appreciated the comfortable bed, though the TV could have been updated.
Service
8.0
The staff was friendly, and they surprised me with a complimentary cocktail for my partner’s birthday, which was a nice touch. However, there were times I felt I had to chase staff for little things like additional tea bags, which was slightly frustrating.
Location
9.0
I loved the location right on Mariahilferstrasse, making it easy to explore the city. The access to public transport was a big bonus, especially being close to the underground station for convenient travel around Vienna.
Dining
8.0
Breakfast had a good variety with options like scrambled eggs, bacon, and pastries, which I enjoyed a lot. The restaurant was busy, so planning ahead for a reservation would be wise if you're looking to dine there.
Facilities
7.0
The hotel has decent facilities, like housekeeping services and the option for dry cleaning, but I didn’t get to explore much beyond the dining and my room.